"Kristina Duvall has to be the best, most conscientous, and courteous service writer at all of the Mazda dealerships I have done business with over the years. That is saying a lot since I have owned 12 different Mazdas since I have fell in love with the brand in 1990. The other day I dropped off my very low miles/mint 1988 RX-7 Convertible (I have owned 2 other RX-7s), for a minor service. As always I was greated with a smile where Kristina listened to my concerns, and helped me solve my problem in a quick and expedited manner. A key thing to note is: If there is ANY change to my service issue, Kristina calls me right away explaining the issue, the cost, and is always willing to go the extra mile in order to make my service experience a pleasent one at John Hine Temecula Mazda. This is very comforting as I never show up at the service department with a bill that surprises me, and my car is always out waiting for me upon my arrival at the dealership. As a busy professional who works in education, and with two small kids at home, it is nice to know I can count on John Hine Mazda to get the job done right, at an affordable cost, and most importantly in a timely manner. Although this is truly a team effort with all of those at John Hine Temecula Mazda to deliver my car serviced time, there is no doubt in my mind that Kristina is the driving force behind that effort. For that I truly must thank Kristina for her undying commitment to my Mazdas which to me are my "zoom zoom" babies." - Sincerely, J. Parks--Lake Elsinore, California
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